1918kiss Privacy Policy

1. Introduction

1918kiss is committed to protecting the privacy and personal data of all players and visitors to the platform. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information in connection with your use of the 1918kiss online casino and sportsbook platform.

This policy is intended to be read alongside our Terms and Conditions. By registering an account with 1918kiss or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

1918kiss takes data protection obligations seriously. Our data handling practices are designed to align with internationally recognised data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.

2. Data We Collect

2.1 Registration Data

When you register an account with 1918kiss, we collect the following information:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Email address
• Malaysian mobile phone number
• Username and encrypted password
• Country and state of residence

2.2 Identity Verification (KYC) Data

To comply with Know Your Customer (KYC) and anti-money laundering obligations, 1918kiss may request:

• Copy of your Malaysian identification card (MyKad) — front and back
• Copy of passport (for non-Malaysian residents or where MyKad is unavailable)
• Proof of address (utility bill, bank statement dated within 3 months)
• Proof of payment method ownership

2.3 Transaction Data

All financial transactions processed through your 1918kiss account are logged, including deposit amounts, withdrawal requests, payment methods used, and timestamps. This data is retained for legal, regulatory, and fraud prevention purposes.

2.4 Usage & Technical Data

When you access the 1918kiss platform, we automatically collect technical data including your IP address, device type, operating system, browser type, pages visited, game sessions initiated, bet histories, and session duration. This data is used to improve platform performance and for security monitoring.

2.5 Communications Data

When you contact 1918kiss support via live chat, email, or any other channel, we retain records of those communications for quality assurance, dispute resolution, and compliance purposes.

3. How We Use Your Data

1918kiss uses personal data for the following purposes:

• Account management: To create, maintain, and administer your 1918kiss account, including authentication and security
• Payment processing: To process deposits and withdrawals via Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and other supported payment methods
• Age and identity verification: To confirm that you meet the 21+ age requirement and to verify your identity as required by our KYC obligations
• Fraud and AML prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities
• Responsible gaming: To monitor account activity for signs of problem gambling and to enforce self-exclusion or deposit limit restrictions you have requested
• Customer support: To respond to your enquiries, process complaints, and provide technical assistance
• Platform improvement: To analyse usage patterns and technical performance data to enhance the 1918kiss platform
• Marketing communications: To send you promotional offers and updates, subject to your marketing consent preferences
• Legal compliance: To comply with applicable laws, regulations, and lawful requests from regulatory or law enforcement authorities

4. Legal Basis for Processing

1918kiss processes personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and 1918kiss — including account management, payment processing, and game delivery
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC, AML, and data retention requirements
• Legitimate interests: Processing carried out for the legitimate business interests of 1918kiss, including fraud prevention, security monitoring, and platform improvement — where these interests are not overridden by your data protection rights
• Consent: Processing based on your explicit consent, including marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing

5. Data Sharing

1918kiss does not sell, rent, or trade your personal data to third parties. We may share personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: Financial institutions and payment technology providers that process your deposits and withdrawals, including Touch n Go eWallet, Boost, and Malaysian banking partners
• Game software providers: Licensed game developers and live dealer studios whose games are hosted on the 1918kiss platform — data shared is limited to what is necessary to deliver game functionality
• KYC and fraud prevention services: Third-party identity verification and fraud detection service providers engaged by 1918kiss
• IT and infrastructure providers: Cloud hosting, content delivery, and platform security providers who process data on our behalf under data processing agreements
• Legal and regulatory authorities: Government bodies, regulatory authorities, law enforcement agencies, and courts where disclosure is required by law or in response to a lawful request
• Professional advisors: Legal, financial, and compliance advisors engaged by 1918kiss, subject to professional confidentiality obligations

All third-party processors engaged by 1918kiss are required to maintain adequate data protection standards consistent with this Privacy Policy.

6. Cookies & Tracking Technologies

1918kiss uses cookies and similar tracking technologies on the platform. Cookies are small data files stored on your device that help us provide and improve the platform experience. We use the following categories of cookies:

• Strictly necessary cookies: Essential to platform operation — session authentication, security tokens, and load balancing. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings and display configurations.
• Performance and analytics cookies: Collect anonymised or pseudonymised data about how players use the platform, helping us identify technical issues and improve performance.
• Marketing cookies: Used to deliver relevant promotional content. Only deployed where you have given marketing consent.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair platform functionality. Detailed cookie settings are also accessible within your 1918kiss account preferences.

7. Data Retention

1918kiss retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your account plus a minimum of 5 years following account closure, to comply with anti-money laundering and financial record-keeping requirements
• KYC documents: Retained for a minimum of 5 years from submission, or longer where required by applicable regulations
• Transaction records: Retained for a minimum of 5 years from the date of transaction
• Usage and technical data: Retained for up to 24 months for security monitoring and platform improvement purposes
• Marketing consent records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance audit purposes

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.

8. Data Security

1918kiss implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the 1918kiss platform
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and payment information
• Role-based access controls limiting personal data access to authorised personnel
• Multi-factor authentication for internal system access
• Regular security audits and penetration testing
• Incident response procedures for data breach detection and notification

Notwithstanding these measures, no data transmission over the internet is completely secure. 1918kiss cannot guarantee absolute security of data transmitted to or from the platform, and players bear responsibility for maintaining the security of their own account credentials.

9. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 1918kiss:

• Right of access: To request a copy of the personal data we hold about you
• Right to rectification: To request correction of inaccurate or incomplete personal data
• Right to erasure: To request deletion of your personal data, subject to our legal retention obligations
• Right to restriction: To request that we restrict processing of your data in certain circumstances
• Right to data portability: To receive a copy of your personal data in a structured, machine-readable format
• Right to object: To object to processing based on legitimate interests, including direct marketing
• Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time

To exercise any of these rights, please contact the 1918kiss support team via the live chat function within the platform or by email at the address provided in Section 14. We will respond to verified requests within 30 days. We may require identity verification before processing data subject rights requests.

10. Children's Privacy

The 1918kiss platform is strictly for persons aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under the minimum age, we will promptly delete that data and close the associated account.

If you have reason to believe that a person under the age of 21 has submitted personal data to 1918kiss, please notify us immediately via our support channel.

11. International Data Transfers

1918kiss operates as an international gaming platform. Personal data may be transferred to and processed in countries outside of Malaysia in connection with the operation of the platform, including by game software providers, payment processors, and infrastructure providers located in various jurisdictions.

Where personal data is transferred internationally, 1918kiss takes reasonable steps to ensure that appropriate data protection safeguards are in place, including contractual protections with data processors and transfer mechanisms consistent with applicable data protection standards.

12. Third-Party Links

The 1918kiss platform may contain references to affiliated or partner services. This Privacy Policy applies solely to personal data collected and processed by 1918kiss in connection with its own platform. 1918kiss is not responsible for the privacy practices of any third parties, and players should review the privacy policies of any third-party services they access independently.

13. Changes to This Privacy Policy

1918kiss reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will publish the revised policy on this page with an updated effective date and, where appropriate, notify registered players via email or platform notification.

Your continued use of the 1918kiss platform following publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised policy, you must discontinue use of the platform and may request account closure.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 1918kiss, please contact our support team via the 24/7 live chat feature available within the platform.

For written data protection enquiries, you may contact us at (plain text — not a link):

Please include your registered username and a description of your enquiry. We will acknowledge receipt within 2 business days and aim to resolve data protection requests within 30 days of verification of your identity.